Bhaktidwar Media Pvt. Ltd.
Bhaktidwar OTT Platform
Effective Date: 01-07-2026
1. Introduction
Welcome to Bhaktidwar, owned and operated by Bhaktidwar Media Pvt. Ltd.
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, smart TV applications, and other digital services (collectively, the "Platform").
By using Bhaktidwar, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following information:
Personal Information
Full Name
Email Address
Mobile Number
Date of Birth (if provided)
Profile Information
Account Credentials
Payment Information
Payments are processed securely through third-party payment gateways.
We do not store:
Debit Card Numbers
Credit Card Numbers
CVV
UPI PIN
Internet Banking Passwords
Device Information
We may automatically collect:
Device Type
Device ID
Operating System
IP Address
Browser Information
Language Preference
App Version
Usage Information
We may collect:
Watch History
Search History
Content Preferences
Viewing Duration
Login Activity
Subscription Status
3. How We Use Your Information
We use your information to:
Create and manage your account
Provide OTT streaming services
Process subscriptions
Improve our services
Personalize recommendations
Respond to customer support requests
Send important service notifications
Prevent fraud and unauthorized access
Comply with legal obligations
4. Cookies
We may use cookies and similar technologies to:
Keep you logged in
Remember preferences
Improve user experience
Analyze traffic
Measure platform performance
You can disable cookies through your browser settings.
5. Sharing Your Information
We do not sell your personal information.
We may share information with:
Payment Gateway Providers
Cloud Hosting Providers
Analytics Providers
Customer Support Services
Government Authorities (when legally required)
6. Data Security
We implement industry-standard security measures including encryption, secure servers, firewalls, and restricted access to protect your information.
However, no online transmission is completely secure.
7. Children's Privacy
Bhaktidwar is not intended for children under 13 years of age without parental supervision.
If we learn that personal information has been collected from a child without appropriate consent, we will delete it promptly.
8. Third-Party Services
Our platform may contain links to third-party websites or services.
We are not responsible for their privacy practices.
9. Data Retention
We retain your information only as long as necessary to:
Maintain your account
Provide services
Meet legal requirements
Resolve disputes
10. Your Rights
You may request to:
Access your personal information
Update your information
Delete your account
Withdraw consent (where applicable)
Requests may be sent to our support team.
11. Changes to this Policy
We may update this Privacy Policy at any time.
Changes become effective immediately after publication on our Platform.
12. Contact Us
Bhaktidwar Media Pvt. Ltd.
Website: https://bhaktidwar.tv
Email: support@bhaktidwar.tv